All posts by Linux Fan

What is a good open source help desk system?

Hello,
I do tech support for a small buisness in CA. I am thinking of using a help desk system that can be accessed by other employees. I would like to manage technical support issues, contact system, notes, maybe even a calander.

What do you think is a good system? I want open source first to test the waters and make sure the system will be used. If so I will then switch to a full help desk system.

Thanks.
I guess I sould mention, I am looking for help desk software not a different OS.

How to Create a Custom WordPress Home Page Template

www.mlwebco.com – In this video I demonstrate how to create a wordpress page template and use a static html page as your wordpress home page. This is useful if you want to use a custom static html wordpress home page and display your blog posts on a seperate page other than the home (index) page. If you have any questions, contact me Email: mlocke@mlwebco.com Twitter: @mlwebco

How to easily edit your WordPress theme without scripting

A video tutorial on how to edit and change your current WordPress theme without doing a single bit of scripting (which is nice for the lazy people out there like me!) Tutorial for downloading FireFTP: dsblog.orangehorizon.net Psdtuts (Photoshop tutorials): psd.tutsplus.com All you need is a way to recieve and send files to your site (I use the free FireFTP add-on for Firefox), any picture-editing application (I use Photoshop), and an ability to search for images on Google!